SchoolCentral Alerts FAQs

Alerts

What are Alerts?

Alerts are where SchoolCentral really shines. Alerts are announcements sent from either your School District or a Group you belong to. They can include vital information such as School Closings, Safety Information or more specific information such as Team Scores, Schedule Changes or updates on homework or carpools.

Can I pick who I get Alerts from?

Yes. You get to choose what Groups you get Alerts from. On your Dashboard, go to the Alerts section and click ‘Alert Settings’.

Can I pick how I get my Alerts?

Yes. This is the best part about SchoolCentral’s Alerts. You can pick if you want your alerts sent to you via text message or email. On your Dashboard, go to the Alerts section and click ‘Alert Settings’.

Why am I not getting Text Messages?

You have to enter your phone information and verify your phone first in order to do this. To do this, go to your Dashboard, then click on ‘Update Personal Information’, then select ‘Contact’, here you can update or add your email address and phone number and carrier. You will then get a text message to asking you to confirm you phone number. Respond with the text ‘Y’ and you are all set. Also make sure you have entered the correct phone number and carrier information. If you don’t see your carrier listed, unfortunately they are not yet supported on SchoolCentral.

Who can send Alerts?

Only a verified administrator for the School District can send an alert from the School District. Group owners and administrators can send alerts from their Group.